Testimonials

Satisfied Customers Share

happy customersAction Services is a family owned business and serves the surrounding areas of Long Beach for the past 25 years. Our dedication to our customers is unsurpassed. John Santore who currently owns Action Remodeling Services personally meets with clients to give them quality attention to detail. Every general contractor project is given a fair estimate and the remodeling job is performed in a timely manner. Check out our testimonials from satisfied customers to learn about our quality services and committment to your remodeling jobs.

star rating of 5

 

"Professional and Straight Forward Person"

I asked three vendors to give me a quote on the job. All three were licensed, bonded, insured, checked out with the state licensing board, no complaints on the BBB website, and all were highly rated on Angies List. In addition, all three promptly returned my calls and gave me an estimate on the job.

My contact at Action Services was John Santore. Our initial decision to use this company was based on our impression of John as a professional and straight forward person. He was the only one of the 3 vendors to give me a price and stick with it, meaning that the other 2 vendors had gimmicks to offer in order to lower their quoted price. John was competitive, and remained so, despite catchy discounts from the other 2 vendors.

Finalizing the contract was pleasant, John was very amenable to our terms and conditions.

John estimated 3 weeks, and finished early. Workers showed up at and left our house on time, were very respectful, polite, and quite, and cleaned up after themselves daily.

We are satisfied with the services performed. The job came out looking very nice. John helped with suggestions, e.g. colors, design, etc. The process was not painful.

Having made the final payment today, I should also note that there were no hidden costs, no surprise change orders, no mickey mousing every last screw. The initial bid was the final price. Out of courtesy and fairness to all involved, I did not disclose the amount I spent on this job, nor the names or bid prices of the other two vendors

John K.
NORWALK, CA 90650

Category: Remodeling – Kitchen & Bathroom'

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"Quick & Neat"

We wanted a faucet replaced on the kitchen sink of our condo. The man showed up on time. The job was done quickly & neatly.

Teri E.
9933 Capri cir
CYPRESS, CA 90630

Category: Plumbing

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"Responsive & Helpful"

He came right out and was so accommodating. I cannot say enough good things about him. He was a fabulous man. He got me what I needed and was very responsive and helpful. He took a personal interest in the situation. He provided me with a written quote and with helpful comments. I was just very impressed by his terrific service. I tried contacting other people and I have had very poor responses in comparison to Action services. I was particularly happy with his attention to my request

Donna H.
NORWALK, CA 90650

Categories:

Builders – Homes
Remodeling – Gene

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 "Competitive Pricing"

 I bought a home that needed plumbing work. I called other companies for bids. I chose Action Services because of their competitive pricing, and helpful front office. Action Services replaced my old tank style water heater with a tankless–plenty of hot water and looks much better than the old one. I’m pleased with their services, and ordered a water softener, and a pressure regulator.

All good. The technicians were on time, respectful, and professional. Each product installed works very well. Gil took the time to explain the pros and cons of the items I wanted to purchase, as well as the impact it would have on my plumbing system. They didn’t push any services or products, and honored their bids. The front office scheduled each work order promptly. I will use their services for future projects.

Gretchen P.
LOS ANGELES, CA 90035

Category: Plumbing

Description Of Work:

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"Absolutely Great"

Absolutely great. Arrived on time, did a great job, explained everything, etc. John was friendly, forthright and did a great job. I’d use him again in a minute.

Ann F.

Irvine, CA 92612

Plumbing

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"Responsive" 

Called responded promptly. Gil himself came over & did the removal and installation plumbing while assistants/helpers delivered & helped carry old tank out and new tank in.

Nina Z.
LONG BEACH, CA 90815

Category: Water Heaters

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"Prompt & Professional"

Action offered a coupon for new windows for $2,999. After having other companies come out to give me an estimate, I knew this was an excellent price. I made arrangements with John Santore to have someone come out to measure my windows. I was told it would take 3-4 hours for installation. The workers came right on time and got the windows installed within the time frame. After the work was completed, I inspected the work, they looked great, and they made sure I was happy before I signed off on them. They were prompt and professional, and they did an excellent job. Afterwards one of my neighbors came over to look at the windows and they later had Action Services install some new windows in their home.

Norma C.
VAN NUYS, CA 91401

Categories: Plumbing, Windows

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"Excellent Job"

Action Services replaced the windows in my home. They were prompt and professional, and they did an excellent job. I have referred them to my friends!

David T.
Woodland hills, CA 91303

Category: Windows

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